OPTI-REALTY
Privacy Policy and Communication Consent
This Privacy Policy explains how Opti-Realty may collect, use, share and protect information submitted
by users, visitors, clients, prospects, investors, buyers, sellers, developers, channel partners, vendors and
service providers through this website or through direct interactions with Opti-Realty.
By submitting your details, contacting Opti-Realty, making an enquiry, visiting a project, or engaging
with Opti-Realty in any manner, you acknowledge that you have read, understood and agreed to this
Privacy Policy and Communication Consent.
Plain-language summary
Opti-Realty may collect your contact details, property preferences, budget, financial details and
related enquiry information so that it can respond to your enquiry, coordinate project visits, process
requests and facilitate property-related transactions. Your information may be shared with relevant
developers, builders, sales teams, loan facilitators, legal consultants, documentation partners or service
providers for these purposes.
1. Scope of this Privacy Policy
This Privacy Policy applies to information submitted through this website, WhatsApp, phone call, SMS,
email, social media, advertisement form, landing page or offline interaction with Opti-Realty.
This Privacy Policy should be read together with the separate Opti-Realty Terms & Conditions,
Disclosure and Disclaimer document. The Privacy Policy forms part of the overall website terms.
2. Information Opti-Realty May Collect
Opti-Realty may collect information that you voluntarily submit or provide during your interaction with
the website or Opti-Realty team.
- Name.
- Phone number.
- Email address.
- Property preference.
- Budget.
- Financial details.
- Any other information submitted through this website, WhatsApp, phone call, social media, advertisement form, landing page or offline interaction.
3. Sources of Information
Information may be collected when you submit an enquiry, request a call back, respond to an
advertisement, communicate through WhatsApp, speak with Opti-Realty representatives, attend a
project visit, share documents, or otherwise engage with Opti-Realty.
Opti-Realty may also receive relevant enquiry or transaction information from developers, builders,
sales teams, loan facilitators, legal consultants, documentation partners or service providers involved in
responding to your enquiry or facilitating a property-related transaction.
4. Purpose of Use
Opti-Realty may use submitted information for the purposes connected with real estate enquiries, project
coordination, service delivery and transaction facilitation.
- Responding to your enquiry.
- Contacting you through phone calls, SMS, WhatsApp, email, social media or other communication channels.
- Arranging project visits or meetings.
- Processing your request.
- Facilitating a property-related transaction.
- Coordinating with developers, builders, sales teams, loan facilitators, legal consultants, documentation partners or service providers.
- Maintaining service, communication, enquiry and legal records where required.
5. Communication Consent
By submitting your name, phone number, email address, property preference, budget, financial details or
any other information through this website, WhatsApp, phone call, social media, advertisement form,
landing page or offline interaction, you consent to Opti-Realty contacting you through phone calls,
SMS, WhatsApp, email, social media or other communication channels.
This consent is given for responding to your enquiry, arranging project visits, processing your request or
facilitating a property-related transaction.
6. Sharing of Information
You consent to Opti-Realty sharing your details with relevant developers, builders, sales teams, loan
facilitators, legal consultants, documentation partners or service providers for responding to your
enquiry, arranging project visits, processing your request or facilitating a property-related transaction.
Opti-Realty may coordinate with third parties only for purposes connected with the user enquiry, service
request, project coordination, documentation support, financing support or transaction facilitation.
Third-party websites, developers, builders, sales teams, lenders, consultants, payment processors and
service providers may have their own policies, terms and practices. Opti-Realty does not control or
endorse third-party privacy practices or services.
7. Accuracy of Information Provided by Users
Users are responsible for providing true, accurate and complete information while submitting any
enquiry, request, document or communication to Opti-Realty.
Incorrect, incomplete or misleading information may affect Opti-Realty’s ability to respond to your
enquiry, coordinate with third parties or facilitate a property-related request.
8. Data Security
Opti-Realty will make reasonable efforts to protect user information.
However, internet-based communication and data transmission may involve security risks. Opti-Realty
does not guarantee that transmission of information through the internet, social media platforms,
WhatsApp, email, external links or third-party systems will always be completely secure.
9. External Links and Third-Party Platforms
This website may contain links to third-party websites, project pages, RERA portals, payment gateways,
social media platforms, developer websites, map services or other external resources.
Such links are provided for convenience only. Opti-Realty does not control or endorse third-party
websites and shall not be responsible for their content, security, accuracy, privacy practices or services.
Users access third-party links and platforms at their own risk.
10. Legal, Service and Grievance Communication
Opti-Realty may use contact information to respond to complaints, clarification requests, correction
requests, legal notices or grievances relating to this website or Opti-Realty’s services.
For disputes relating to developers, builders, sellers, lenders, property title, possession, construction,
rental return, cashback, refund or third-party obligations, clients may also need to contact the concerned
third party directly.
11. Limitation of Liability for Information Transmission
To the maximum extent permitted by law, Opti-Realty shall not be liable for any direct, indirect,
incidental, special, consequential, punitive, financial, business, reputational or opportunity loss arising
from internet-based communication risks, third-party data handling, external platforms, unauthorized
access, technical failure, user error or third-party service issues, unless otherwise required by law.
12. Changes to this Privacy Policy
Opti-Realty reserves the right to modify, update, suspend, remove or discontinue any part of this Privacy
Policy at any time without prior notice.
The updated version shall be effective from the date it is published on this website.
Continued use of the website after changes are published shall mean that you accept the updated Privacy
Policy.
13. Grievance and Contact
For any complaint, clarification, correction request, legal notice or grievance relating to this website,
Opti-Realty’s services or handling of submitted information, you may contact the legal/grievance
contact below.
Opti-Realty will make reasonable efforts to respond to genuine grievances within a reasonable time.
14. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, the courts at Hyderabad, Telangana shall have exclusive jurisdiction over
disputes arising out of or relating to this website, Opti-Realty’s services or this Privacy Policy.
Legal / Grievance Contact Block
Grievance Contact | N G Prabupad, Legal Consultant |
prabupad123@gmail.com | |
Address | Door No. 13-6-434/C/58/A, Hari Hara Nilayam, Maruthi Nagar, Langar House, Hyderabad-08 |
Phone Number | 9966082931 |
For website/service grievances, clients may also contact the designated Opti-Realty representative once
appointed. Project-specific disputes relating to developers, builders, sellers, lenders, cashback, rental
return, refund, possession or title should also be raised directly with the concerned third party as
applicable.
Acceptance Statement
By using this website, submitting your details, contacting Opti-Realty, visiting a project, making a
payment, signing any document, or proceeding with any property-related transaction through or with the
assistance of Opti-Realty, you confirm that you have read, understood and agreed to this Privacy Policy
and Communication Consent document.